Attendees:  Anne Kenney, Boodie McGinnis, Angela Horne, Pat Schafer, Kathy Chiang, Katherine Reagan

Guest Speakers:  Jesse Koennecke and Martha Walker

1)       Patron Record Retention Task Force (Jesse Koennecke and Martha Walker)

§         This Task Force developed out of the Task Force on Law Enforcement Access to Library Records whose report included a draft policy on patron data retention

§         Task Force surveyed CUL to gather data on instances where patron data is saved

§         LMT has asked the Task Force to draft a new confidentiality policy, which they are currently working on.  LMT has also asked the group to prepare a brief article for possible publication in C&RL News, as CUL’s review and response to the new law may be useful to other US academic libraries.

§         Task Force is seeking opinions from PSEC, Access Services, and IRPC on best practices

             o        How long do we retain certain types of information?

             o       How do we notify users about the inability to maintain confidentiality without alarming them?

             o       How do we retain information to use as a knowledge base without compromising anyone’s privacy?

§         Voyager and ILS systems

o         Current software needs adequate purge function

§         Reference e-mails

             o       Librarians want to retain information to help build and maintain relationships with patrons

             o       Should there be a disclaimer in the librarian’s email signature?

§         Rare and Manuscript Collections

             o       Patrons sign extra paperwork, so the expectation that information will be retained is set

§         Access Services will explore how the policy is posted and disseminated as well as its daily implications to front line staff

PSEC Recommendations

§         Find areas where the retention policy is not aligned with practice

§         Apply pressure to our software vendors to develop better purging solutions

§         Angela Horne will take Reference e-mails topic to IRPC

2)       User Assessment discussion continued (Kathy Chiang)

§         Nan Hyland, Linda Miller, Nancy Skipper, and Kornelia Tancheva will plan a public service forum on user assessment

3)       E-Reserves update (Anne Kenney)

§         Three options for dealing with E-Reserves

              o       Risk management approach:  licensing agreements

              o       Library will pay for one year and then re-evaluate

              o       Migrate from E-Reserve to Course Info (which will soon be upgraded to Blackboard 6)

§         Library has limited funds allocated to support E-Reserves- must alert faculty:

              o       Faculty may have to cover fees superceding the allocation- or -

              o       Faculty could put materials in course pack- or -

              o       Faculty could use another material whose copyright is already secured (urge them to work with librarians to identify alternative materials)

              o       Faculty must self-identify repeated use and when copyright is needed- library staff will not be policing this

ACTION ITEMS

ü      Anne will draft a memo to LMT which PSEC will preview

4)       Public Computing discussion continued

§         Carmen Blankinship looked into the Campus Store’s laptop rental program

§         There might be a need for a small laptop survey to understand user needs and expectations

§         Competition for public computing space:  must decide amount and location of stand-up email and quick reference kiosks as well as sit-down extended library research and productivity stations

5)       Announcements

§         Anne Kenney distributed handouts from Karen Calhoun on Mainstreaming Support for ENCompass e-Reference and Digital Collections

§         Angela Horne reported that IRPC Steering will have an open meeting on April 28th to discuss the Chat Reference issue (it does not warrant a public services forum)

§         Pat Schafer gave a status report on the potential impact of RLG SHARES members moving this summer from the legacy system, RLIN, to an ISO ILL-compliant distributed system of each members choice. Cornell uses ILLiad. Pat Schafer and Julie Copenhagen have been working with RLG, ATLAS (ILLiad vendor), and other SHARES ILLiad users to ensure that we maintain the same level of ILL service in this new environment. At this point the prognosis is hopeful. Information regarding the change is available at http://www.rlg.org/shares/transtime.html and http://www.rlg.org/shares/sharesware.html#qanda

§         Kathy Chiang discussed Mann Library’s current budget and personnel issues

ACTION ITEMS

ü      PSEC members to review Karen Calhoun’s handouts and send any feedback to Karen Calhoun (cc: PSEC) by Monday April 14th

PSEC’s next meeting is:  Wednesday, April 23, 2003, 3:00pm-4:30pm 702 Olin Library