1. Announcements

2. Public Services – Anne Kenney will join us for the first half hour

3. Committee related business, 2008/2009 membership, PSEC liaisons, meeting schedule, posting the agenda

4. System down time-communication – Oya

5. Public computing availability complaint – Mary

Attendees:

Adam Chandler, Pat Court, Anne Kenney, Xin Li, Mary Ochs, Jean Poland, Oya Rieger, Pat Schafer, Kornelia Tancheva, Kizer Walker, and Scott Wicks

Announcements

Next meeting on April 30^th will be canceled

Discussion with Anne Kenney

Anne joined PSEC for part of the meeting to discuss public services in the future as well as CUL’s overall organizational structure now that she has accepted the UL position. She said Anne that she planned to take a few months to reflect seek input and reflect. More information on planning will be forthcoming. For the near future, Pat S. will continue as chair of PSEC.

Committee Related Business

Items discussed:

·    2008/09 regular meeting date and length.

o   Action:  Starting in July PSEC meetings will be shortened to 1 hr on the 2^nd and 4^th Wednesday of every month.

·    Membership changes on all of the committees and method of asking for volunteers.

o   Action: Pat S. will post a message to CU-LIB seeking volunteers for PSEC committees.

o   Action: Mary will check in to see if they have people who do not   want to continue PCAC since membership is more long term than the standard two year appointments. She noted that Ryan Kolick has replaced Maureen on PCAC.

·    Appointments

o   Action: PSEC will make appointments at the May 14 meeting. The U & US proposal will be routed in advance of the meeting and will also be discussed. Changes in liaison assignments will be decided at that meeting.

System Outages-Communicating with Public Services Staff

Oya Rieger discussed with PSEC ideas for improving the communication stream between DLIT and public services staff. She noted that decisions are typically made very quickly. There is a need to contact PS staff to inform them and to get input on the implications/risks of server issues. Oya is looking for suggestions from PSEC to solve these problems.

Ideas:

·    A new list could be used because it may help initiate a more immediate response then a pre-existing list.

·    A small group should be formed to craft Gateway messages for posting.

Items from PCAC

Mary reported that there are issues with users not closing out of computers when finished, and safeguarding personal information.

Ideas discussed:

·    PCAC would like to put signs next to computers

·    PSEC suggests a more technologically advanced way to alert people about logging out, possibly a pop-up.

·    PSEC also suggests that there be a message to remember to log-out when they are logging-in

·    PSEC suggests putting a message on the computer desktop

PCAC’s suggested new language for lost and found procedure: library staff will look at the belongings including media to try to locate the owner.

Ideas discussed:

·    All libraries need to be using the same procedure.

·    There are concerns about opening media storage devises.

Action: Mary will share PSEC discussion with PCAC’s liaison Pat will discuss current practices regarding lost and found procedures with the Access Services Committee.

Announcement: New Microsoft Office site license

Action item: Mary will send a link of the CIT flyer to PSEC.

Future meeting agenda items:

Discuss user research topic for a possible PSEC Forum this summer  

Public computing availability complaint and other computing issues

LSDI (Oya Rieger will be invited)