• Announcements
• Guest Linda Miller and Adam Chandler – Discussion abut Scholarly Stats, and the libraries use of e-resources.
• Oya - Large-Scale Digitization Project
• Anne – User reaction to delays in book processing and the idea of user satisfaction survey when books are checked out.

Attendees: Anne Kenney, Eleanor Brown, Kizer Walker, Pat Shafer, Kathy Chiang, Oya Rieger, Xin Li, Zsuzsa Koltay, Pat Court

Guests: John Saylor, Linda Miller, Adam Chandler

Announcements

(Anne Kenney) Jean Poland taking over unit libraries and replacing Zsuzsa Koltay on PSEC as of October 1st.

Pat Schafer taking over as liaison for Access Services

Appointments to Instruction Committee

Scholarly Stats (Adam Chandler, Linda Miller, John Saylor)

Adam's recommendation

• Investigate the value of the ScholarStats service today. If selectors feel it offers good value, purchase it for a year, with the stipulation that we want MPS to work with Innovative Interfaces, Inc (III) to use SUSHI as the exchange protocol between the ScholarStats system and our III ERM module's COUNTER repository.
• Before the contract expires in a year, revisit the need for ScholarlyStats. If enough content providers are SUSHI compliant at that point, we might be able to cancel the ScholarlyStats service and use our ERM system to ingest the data directly.

Large Scale Digitization (Oya Rieger)

Large Scale Digitization Team (LSD)

• Jon Corson-Rikert, Barbara Berger Eden, Peter Hirtle, Jim LeBlanc, Oya Rieger (Chair), Deb Schmidle
• Sponsor: Sarah Thomas & LMT

Goal

• Explore the feasibility and desirability of the Cornell University Library’s entering into a collaborative large-scale digitization initiative and identify the principles of such an engagement. The team will act as a focal point of investigation and will closely work with CUL functional and subject experts and other institutions with experience in gathering information. During the 1st phase of the initiative (July-September), the team will conduct a high-level and swift analysis of the Library’s partnership opportunities.

Objectives

• Develop an assessment metrics and conduct a Strengths, Weaknesses, Opportunities, and Threats analysis to compare our options.
• Establish principles for collaborations and governance models.
• Identify best practices for digitization, metadata, storage, access, and preservation.
• Address sustainability issues in means of managing and archiving the images and associated files.
• Identify high-level workflow issues and methods for implementation and management and explore how this work could be distributed among CUL libraries.
• Analyze financial aspects of different collaboration scenarios and identify direct and indirect costs.
• Compare different selection strategies and their resource implications.
• Recommend subject domains to focus for initial digitization activities.
• Identify strategies for providing access to the images and metadata returned to us.
• Address copyright and rights management issues.
• Communicate the research process, recommendations, and outcomes to staff and key stakeholders.

User reaction to delays in book processing (Anne Kenney)

What would it take to expedite getting books to the shelf?

Is this even a real problem?

• We do have rush processing
• There have been significant improvements

When books say they are in process is there something else we can tell the patron to do about the situation?

• Tell them to email an address?

Kornelia and Pat will take this issue to their respective committees

• Do we ask patrons if they found everything they needed? If not, should we?
• How do we tell if the patrons are satisfied?
• How can we make the front line staff proud of what they are doing?

Announcements

Anne Kenney

• There will be a review of the committee’s structure based on feedback from committees

Kathy Chiang

• Kathy previewed the changes that led to the development of the Mann Services and Collections Division