PublicServicesBanner
Public Services Executive Committee Committee Meeting
November 10, 2004 1:30 PM  
702 Olin Library

Agenda:

Minutes:

Attendees:     Anne Kenney, Eli Brown, Angela Horne, Pat Schafer, Carmen Blankinship, Kathy Chiang, Pat Court

1)      Library Hours

  • Consistency among libraries in hours; coordinate services among libraries to cover campus wide
  • Potential setting hours for a full year instead of per semester
  • Should have a planning session/brown bag dealing with the pros and cons of integration- Forum?
  • Not sure what final draft will be for Uris; Africana’s move out of Uris during Intercession could impact
  • During Winter session, for all libraries that are closed, can refer Reference questions to Mann Library

2)      Institute for Social Sciences (ISS)

  • Library’s meeting with ISS faculty being planned for after holiday break, after ALA
  • Will meet more in depth about services we can provide faculty closer to meeting

3)      Review and beginning plans for Mission, Goals, and Priorities

Brainstorming on what learned from meetings about PSEC and what people want and need: 

  • Communication: relationship among PSEC and other groups, membership information, stronger web presence, communication up and down, representation on other groups, PS forum should come back, but in what form? what frequency?
  • Representation: serving term (tours of duty), representation from what units/functional areas/other groups- Gateway working group, CD Exec, Voyager OPAC Ctte, TSEG (has PS rep), ITech
  • Groups appointed by PSEC:  IRPC (Instruction and Reference Program Committee), ASSC (Access Services Steering Committee), PS/PC (Public Services/Public Computing Committee)

                  o       Groups under IRPC:  Instruction Working Group, Documentation Committee, Bibliog. Mgmt Software?, Business Info Working Group?, Chat Reference Group?

What is PSEC’s role?

  • Command and control; centralized decision-making to be able to maneuver around in vast Library System- user needs a strong organization to represent them
  • Communicate
  • Policy development
  • Public services authority- focal point for public services
  • Rationalization, integration, coordination, collaboration, implementation (look at model of TS integ.); Reserves is a good example of something coming from PSEC and going system-wide
  • Horizon watching, looking for new things- trend spotting
  • Match functions of sub-groups up with PSEC goals and priorities

o       Priorities:

1)      info fluency-- IWG

2)      document delivery—IRPC and ASSC

3)      research project (ugrad Gateway Express)—no home

4)      user and system assessment—no home

5)      id staff skills—no home

Groups need to also take into account:

- daily operations

- communication, information sharing etc.

o       Immediate observations:

·        Document Delivery needs RMC, Annex and ILS involvement

·        Broaden charge for ASSC to include:  document delivery, ILS, EDD, Lib-to-Lib delivery, Circulation, Reserves, building coverage, emergency procedures, security, stacks management, night staff, student assistants, lockers/carrels, Voyager issues- adjust and expand current membership to include reps from RMC, ILS, Annex, and Professional Schools—steering committee may appoint larger group to deal with details- must have release time for members, put into the job description, and has to be a commitment from everyone; Review structure after 1 year and re-evaluate

·        Have to allow for unit specialization, but be aware of the inconsistencies

·        Make clear who the communicators are for each group to each group

  • Strengths/weaknesses of IRPC

                     o       a good info sharing forum amongst those who show up—should have a consistent, broad audience, not a voluntary audience

                     o       a place where someone can introduce an issue to a sounding board

                    o       listserv widely used and helpful

                    o       should be more inclusive- perceived as librarians only

                    o       a percentage of meetings should be held somewhere other than Olin

                    o       nesting structure needs to be more apparent

                    o       need representation across groups

                    o       unclear scope

ACTION ITEMS

ü      Re-think other established groups in light of goals as well

 

 

Last updated: December 22, 2005