Attendees: Anne Kenney, Kathy Chiang, Pat Schafer, Xin Li, Eli Brown, Ross Atkinson, Karen Calhoun, Martin Kurth, James LeBlanc, David Banush, Anna Korhonen, Bill Kara

Karen Calhoun began with an overview discussion of the changes in technical services that came out of University Workforce Planning and the areas where the “CUL Public Services Mission and Goals” and the objectives of the new Library Technical Services (LTS) organization intersect:

• being responsive & service minded
• aiming for sophisticated information systems that are easy to use and that deliver seamless access to library resources
• aiming to improve understanding of user expectations and behavior
• staff development and training
• enhancing liaison work (internally within library and also partnerships with faculty)
• improving end-user support for e-resources
• data farm to support evidence-based decision making
• document delivery
• next generation Gateway

Anne remarked that PSEC and LTS strategic directions are highly complementary and cry out for collaboration in key areas

• LTS could benefit from being actively involved with the Assessment and Usability Committee (providing unique information to that group, as well as getting information from that group about users)
• Someone from LTS could be on call for the Access Services Committee to participate in discussions on an as needed basis
• With Paul McMillan’s departure, there is a need to train staff in XSLT (a good candidate would have attention to detail, patience, programming/scripting experience)

What is TSEG in the post-Technical Services Integration era?

• Need to better understand relationship between TSEG’s mission and that of LTS senior management team
• Current TSEG membership: Karen Calhoun, Bill Kara, Scott Wicks, Jean Pajerek, Jim Alberts, Margaret Nichols, Joy Paulson, Michael Engle

TSEG has assumed responsibility for the OPAC/Find Articles/Databases/E-Journals Committee and PSEC has assumed responsibility for the Library Gateway Committee. Karen asked for PSEC advice about a new chair and charge for the OPAC/Find Committee (a successor to Ed Weissman, who has long and ably served as chair). TSEG members discussed the matter in their last meeting and concluded the group should remain cross-functional and be chaired by someone with substantive public services experience. The group discussed the qualifications of the ideal chair and current issues: making full text linking work better, reviewing alternatives & options for Find Articles, Unicode upgrade, future of the catalog interface.

ACTION ITEMS:

Karen Calhoun to (1) send charge for OPAC/Find group to Anne and Kim to be distributed to PSEC (done); (2) send to Xin Li a nomination for an LTS liaison to PSEC’s Access Services Committee; (3) send to Kathy Chiang a nomination for a member of the Assessment and Usability Committee with expertise in metadata and data structures.

Anne and Karen to further discuss possibilities for joining forces to advance the data farm, explore new directions for the OPAC/Find and Gateway committees, and identify strategies for a next generation gateway.