Policies

Public Services staff at Cornell University Library advocate on behalf of library users in meeting the university’s teaching, research, and service missions. They also serve as the principal point of contact with users who rely on the library—both physically and virtually—for authoritative resources and services. Located in each of the 20 library units within the system, public services staff members support a range of functions, including circulation, reference, instruction, outreach, web development, interlibrary loan, document delivery, building coverage and facilities, stacks management, collection building, and assessment and usability.

Public Services Administration at CUL is vested in the Public Services Executive Committee (PSEC) (link) comprised of librarians from across the library system who manage a range of functional responsibilities. The Associate University Librarian for Instruction, Research, and Information Services chairs PSEC and represents public services on the Library Management Team. PSEC sets policy, defines goals and objectives, and works collaboratively with other library entities to support users needs. Six standing committees reporting to PSEC support ongoing system-wide public service functions and implement CUL and PSEC priorities.