PSEC recommends that the following committees be created to support ongoing system-wide public service functions and to implement CUL and PSEC priorities. Membership on each committee shall be broadly representative of public services and other relevant staff, including professional and support staff. A member of PSEC shall serve as a liaison to each committee. PSEC will appoint the committee chairs and members, based on defined criteria. Committee members will be working members and are expected to attend all meetings and perform tasks related to their committee’s charge. The PSEC liaison and the committee chairs will provide input to supervisors on members’ participation. Committee meetings will be monthly or more frequently as needed and will be open to all interested CUL staff, unless an executive session is called. Each committee shall communicate broadly with relevant staff and groups, seeking their input as appropriate, publicizing agendas in advance of meetings, and preparing minutes for distribution on CU-LIB. Committees may employ a number of means for soliciting input and addressing issues, including the appointment of subgroups, brownbags, forums, listservs, etc. Committees will identify relevant groups with which to work. Their first task will be to review the Draft Charge, submitting proposed changes/recommendations to PSEC. Each committee shall report to PSEC, bringing issues to PSEC’s attention as needed. In turn, PSEC shall refer issues to the committees for discussion, investigation, recommendations, and implementation. A review of the committee functions and charges will be conducted yearly.

Access Services Committee
Draft Charge:

Address the needs of system-wide access services functions: circulation, interlibrary services, document delivery, reserves, stacks management, building coverage and facilities, emergency procedures, security, and billing. Develop, recommend, and implement system-wide access services policies, procedures and services. Respond to ongoing issues that are referred to ASC from PSEC, LMT, and other bodies. Provide support to PSEC priorities; advise PSEC on access services needs and methods. Collaborate with other units, committees, and functional areas to improve/expand access services. Identify training needs and establish effective programs for access services. Promote communication across campus for all access services functions. Monitor and promote development of access services within the profession.

Membership:

The current membership of ASC should be expanded to include representatives from special collections, ILS, the Annex, and the professional schools. Olin, Mann, and the Annex will have standing members; other members will serve two-year terms on a staggered basis.

Relevant Public Services Goals for 2005/2006:

1. Expand, coordinate, and simplify document delivery services, including interlibrary loan, local document delivery, and supplemental course materials.
2. Identify and inventory staff skills within the system that support library-wide public services.
3. Assist with research project on CUL Gateway Express by identifying access services areas that should be included.

Assessment and Usability Committee

Draft Charge:

Facilitate CUL assessment and usability efforts as they relate to public services. Serve as CUL’s user assessment information resource and clearinghouse, providing guidance and coordination for surveys, and use and usability studies. Identify user assessment-related training needs and opportunities. Collaborate with the Research and Assessment Services Department and others on usability and user assessment. Advise PSEC on assessment needs and methods. Contribute to overall public service priorities for assessment through specific tasks as assigned by PSEC. Ensure communication across CUL on assessment and usability issues. Monitor and promote developments in assessment and usability within the profession.

Membership: A mix of predominately, but not solely public services staff with expertise in, responsibility for, and an interest in assessment and a member of the Research and Assessment Services Department. Members will serve two-year staggered appointments.

Relevant Public Services Goals for 2005/2006

1. Review recommendations of User and Systems Assessment Working Group in light of this strategic planning process; support and implement revised recommendations.
2. Identify and inventory staff skills within the system that support library-wide public services
3. Sponsor a research project to determine the value and requirements for creating a CUL Gateway Express that combines simplified access to information and services with librarian recommendations for novice users. This project will be guided by a user assessment based on the information needs of incoming freshman.

Instruction Committee

Draft Charge:

Provide leadership in maintaining a library-wide commitment to effective instruction, including information fluency. Provide support to PSEC and CUL priorities in this area. Liaise with faculty to determine training needs and opportunities. Advise PSEC on training needs and appropriate instruction strategies and methods. Devise and test pilot implementations and research projects comprising innovative practices, seeking to ensure that Library instruction is current and compatible with changing educational culture. Establish unified instruction program and training opportunities where appropriate. Contribute to overall public service priorities for instruction through specific tasks as assigned by PSEC. Work with Assessment and Usability Committee and Research and Assessment Services to analyze and evaluate the effectiveness of the program through the use of focus groups, surveys and other appropriate strategies. Monitor and promote developments in instruction and information fluency within the profession.

Membership:

A mix of predominately, but not solely, public services staff with expertise in, responsibility for, and an interest in instruction. Members will serve two-year appointments on a staggered basis.

Relevant Public Services Goals for 2005/2006

1. Identify requisite elements of a system-wide information fluency program. Build on existing practice to define an outcome-based initiative. Partner with faculty to develop strategies to incorporate information fluency competencies into the curriculum at all levels.
2. Identify and inventory staff skills within the system that support library-wide instruction services.

Reference and Outreach Committee

Draft Charge:

Provide leadership in maintaining a library-wide commitment to effective reference and outreach functions. Serve as an information-sharing venue for reference and outreach activities throughout the library. Establish task forces or working groups as needed to fulfill ongoing commitments (e.g., documentation, citation management) and to work on special initiatives. Support and expand outreach functions to include areas identified as CUL priorities (e.g., scholarly communication, marketing). Promote reference and outreach best practices. Serve as a sounding board for new ideas, particularly those that will improve current reference and outreach activities. Monitor and promote developments in reference and outreach within the profession including digital reference and citation management. Contribute to overall public services priorities through specific tasks as assigned by PSEC.

Membership: A mix of predominantly public services staff involved in reference and outreach activities representing: ASTech, IRIS, Law, and Life Sciences. Members will serve two-year appointments on a staggered basis.

Relevant Public Services Goals for 2005/2006

1. Participate in research to prototype and assess a CUL Gateway Express.
2. Support user assessment activities throughout CUL, with special focus reference statistics.
3. Identify and inventory staff skills within the system that support reference and outreach.

Public Services / Public Computing Advisory Committee

Charge: Provide direction regarding the design and implementation of public computing throughout CUL. Advise on services being supported for users and the consistent presentation of those services library-wide. Monitor security measures to be employed on public workstations, balancing them against privacy and access considerations. Serve as a communications link for feedback and announcements between technical staff supporting public computing and library public services staff. Contribute to overall public services priorities through specific tasks as assigned by PSEC.

Membership and Operation – Public services representation from ASTech; Life Sciences; IRIS, Hotel, and ILR; Law, and a representative of ERC. Public computing support representatives from Desktop Services, Mann, and ASTech. This group will report to both the Public Services Executive Committee (PSEC) and Information Technology Executive Committee (ITEC). The group’s activities can be followed online.

PSEC Priorities – This committee is necessary for the integration of technology with public services, to implement the PSEC priorities that each have a technology component for development and delivery.PSEC recommends that the following committees be created to support ongoing system-wide public service functions and to implement CUL and PSEC priorities. Membership on each committee shall be broadly representative of public services and other relevant staff, including professional and support staff. A member of PSEC shall serve as a liaison to each committee. PSEC will appoint the committee chairs and members, based on defined criteria. Committee members will be working members and are expected to attend all meetings and perform tasks related to their committee’s charge. The PSEC liaison and the committee chairs will provide input to supervisors on members’ participation. Committee meetings will be monthly or more frequently as needed and will be open to all interested CUL staff, unless an executive session is called. Each committee shall communicate broadly with relevant staff and groups, seeking their input as appropriate, publicizing agendas in advance of meetings, and preparing minutes for distribution on CU-LIB. Committees may employ a number of means for soliciting input and addressing issues, including the appointment of subgroups, brownbags, forums, listservs, etc. Committees will identify relevant groups with which to work. Their first task will be to review the Draft Charge, submitting proposed changes/recommendations to PSEC. Each committee shall report to PSEC, bringing issues to PSEC’s attention as needed. In turn, PSEC shall refer issues to the committees for discussion, investigation, recommendations, and implementation. A review of the committee functions and charges will be conducted yearly.

Access Services Committee
Draft Charge:

Address the needs of system-wide access services functions: circulation, interlibrary services, document delivery, reserves, stacks management, building coverage and facilities, emergency procedures, security, and billing. Develop, recommend, and implement system-wide access services policies, procedures and services. Respond to ongoing issues that are referred to ASC from PSEC, LMT, and other bodies. Provide support to PSEC priorities; advise PSEC on access services needs and methods. Collaborate with other units, committees, and functional areas to improve/expand access services. Identify training needs and establish effective programs for access services. Promote communication across campus for all access services functions. Monitor and promote development of access services within the profession.

Membership:

The current membership of ASC should be expanded to include representatives from special collections, ILS, the Annex, and the professional schools. Olin, Mann, and the Annex will have standing members; other members will serve two-year terms on a staggered basis.

Relevant Public Services Goals for 2005/2006:

1. Expand, coordinate, and simplify document delivery services, including interlibrary loan, local document delivery, and supplemental course materials.
2. Identify and inventory staff skills within the system that support library-wide public services.
3. Assist with research project on CUL Gateway Express by identifying access services areas that should be included.

Assessment and Usability Committee

Draft Charge:

Facilitate CUL assessment and usability efforts as they relate to public services. Serve as CUL’s user assessment information resource and clearinghouse, providing guidance and coordination for surveys, and use and usability studies. Identify user assessment-related training needs and opportunities. Collaborate with the Research and Assessment Services Department and others on usability and user assessment. Advise PSEC on assessment needs and methods. Contribute to overall public service priorities for assessment through specific tasks as assigned by PSEC. Ensure communication across CUL on assessment and usability issues. Monitor and promote developments in assessment and usability within the profession.

Membership: A mix of predominately, but not solely public services staff with expertise in, responsibility for, and an interest in assessment and a member of the Research and Assessment Services Department. Members will serve two-year staggered appointments.

Relevant Public Services Goals for 2005/2006

1. Review recommendations of User and Systems Assessment Working Group in light of this strategic planning process; support and implement revised recommendations.
2. Identify and inventory staff skills within the system that support library-wide public services
3. Sponsor a research project to determine the value and requirements for creating a CUL Gateway Express that combines simplified access to information and services with librarian recommendations for novice users. This project will be guided by a user assessment based on the information needs of incoming freshman.

Instruction Committee

Draft Charge:

Provide leadership in maintaining a library-wide commitment to effective instruction, including information fluency. Provide support to PSEC and CUL priorities in this area. Liaise with faculty to determine training needs and opportunities. Advise PSEC on training needs and appropriate instruction strategies and methods. Devise and test pilot implementations and research projects comprising innovative practices, seeking to ensure that Library instruction is current and compatible with changing educational culture. Establish unified instruction program and training opportunities where appropriate. Contribute to overall public service priorities for instruction through specific tasks as assigned by PSEC. Work with Assessment and Usability Committee and Research and Assessment Services to analyze and evaluate the effectiveness of the program through the use of focus groups, surveys and other appropriate strategies. Monitor and promote developments in instruction and information fluency within the profession.

Membership:

A mix of predominately, but not solely, public services staff with expertise in, responsibility for, and an interest in instruction. Members will serve two-year appointments on a staggered basis.

Relevant Public Services Goals for 2005/2006

1. Identify requisite elements of a system-wide information fluency program. Build on existing practice to define an outcome-based initiative. Partner with faculty to develop strategies to incorporate information fluency competencies into the curriculum at all levels.
2. Identify and inventory staff skills within the system that support library-wide instruction services.

Reference and Outreach Committee

Draft Charge:

Provide leadership in maintaining a library-wide commitment to effective reference and outreach functions. Serve as an information-sharing venue for reference and outreach activities throughout the library. Establish task forces or working groups as needed to fulfill ongoing commitments (e.g., documentation, citation management) and to work on special initiatives. Support and expand outreach functions to include areas identified as CUL priorities (e.g., scholarly communication, marketing). Promote reference and outreach best practices. Serve as a sounding board for new ideas, particularly those that will improve current reference and outreach activities. Monitor and promote developments in reference and outreach within the profession including digital reference and citation management. Contribute to overall public services priorities through specific tasks as assigned by PSEC.

Membership: A mix of predominantly public services staff involved in reference and outreach activities representing: ASTech, IRIS, Law, and Life Sciences. Members will serve two-year appointments on a staggered basis.

Relevant Public Services Goals for 2005/2006

1. Participate in research to prototype and assess a CUL Gateway Express.
2. Support user assessment activities throughout CUL, with special focus reference statistics.
3. Identify and inventory staff skills within the system that support reference and outreach.

Public Services / Public Computing Advisory Committee

Charge: Provide direction regarding the design and implementation of public computing throughout CUL. Advise on services being supported for users and the consistent presentation of those services library-wide. Monitor security measures to be employed on public workstations, balancing them against privacy and access considerations. Serve as a communications link for feedback and announcements between technical staff supporting public computing and library public services staff. Contribute to overall public services priorities through specific tasks as assigned by PSEC.

Membership and Operation – Public services representation from ASTech; Life Sciences; IRIS, Hotel, and ILR; Law, and a representative of ERC. Public computing support representatives from Desktop Services, Mann, and ASTech. This group will report to both the Public Services Executive Committee (PSEC) and Information Technology Executive Committee (ITEC). The group’s activities can be followed online.

PSEC Priorities – This committee is necessary for the integration of technology with public services, to implement the PSEC priorities that each have a technology component for development and delivery.