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Reference and Outreach Open Forum
February 27, 2007 9:00 AM  
2B48 Kroch

Agenda:


Minutes:
E-Reserves and the Future
Joint meeting of the Access Services Committee and the Reference & Outreach Committee

Facilitators: Carmen Blankinship and Jesse Koennecke, scribe: Jill Powell
 
Useful URLs and contact points:
Reserve policies - http://www.library.cornell.edu/services/circulation.html
Reserve forms - http://www.library.cornell.edu/reserve_form/ (online) and http://www.library.cornell.edu/services/ReserveRequestElectronic2007.doc (MS word)
Fair Use Checklist- http://www.copyright.cornell.edu/policy/Fair_Use_Checklist.pdf
Linking to Library Resources - http://www.library.cornell.edu/t/help/technical/errors/answers/bookmarking.html
Know Your Copyright brochure (recommended for giving to faculty to dispel confusion)
http://www.knowyourcopyrights.org/bm~doc/kycrbrochurebw.pdf
Cornell Copyright policies ? http://www.copyright .cornell.edu
Faculty Copyright Help ? copyright@cornell.edu, Fiona Patrick (CUL), Pat McClary (university counsel)
Faculty Blackboard help - atc_support@cornell.edu; 5-9760
Student Blackboard help ? atc_support@cornell.edu, 5-8990
 
Carmen opened the meeting with introductions from everyone.
 
Since last semester, a lot has changed regarding e-reserves. For example, we are no longer using Imageserver for the reserves system; it has been replaced by Blackboard. Students and faculty are asking public services staff how to find and deliver online readings. A year ago OKU scanned 3000 articles for 120 courses; now we are scanning much fewer for 64 courses. Many faculty have gone to the campus store for course packs or create their own links in Blackboard.

The goal of this forum is to present the current options the library is providing using Blackboard, gather positive and negative feedback from all units regarding the new system, consider possible solutions for improvements such as Ares (software which archives ereserve lists), and get ready to implement any improvements for next fall.

Three Options for Placing Material on Reserve:
There are 3 options the library is providing to support faculty who wish to make course material available electronically to their students (the process for putting regular books and videos in the library on reserve hasn?t changed).
 
1. Scan and send articles/links for faculty to add to their Blackboard site.
2. Act as Course Builder to the faculty member?s Blackboard site. Faculty will have other course documents on their Blackboard site as well. There are instructions on the gateway on how faculty can build their own library reserve lists, if they wish.
3. Create and maintain Blackboard sites for faculty who don?t want to use Blackboard.
 
The Library requires that instructors indicates copyright compliance on the reserve request form. See http://www.library.cornell.edu/services/ReserveRequestElectronic2007.doc or http://www.library.cornell.edu/reserve_form/.
 
Peter Hirtle said "The library is not the copyright police." We need to make sure that faculty indicate whether their use of reserve material complies with copyright law, but we are not responsible for determining whether the faculty?s assessment is correct. We should encourage the faculty, for their own protection in the event of a lawsuit against the instructor, to use the Fair Use Checklist, http://www.copyright.cornell.edu/policy/Fair_Use_Checklist.pdf, to determine whether or not the proposed use of copyrighted materials is allowable under the guidelines. If the preponderance of the answers to the Checklist is in the Favors Fair Use column, then the faculty member can probably be justified in using the material, even if it has been used by him/her in the same course previously. The instructor should keep a copy of the completed Checklist for each course in which he/she uses electronic copies of copyrighted materials. Peter stated that, in regard to repeated use of materials, the current Fair Use Checklist is more generous than our previous policy was. Keeping these checklists can reduce damage awards in the event of a lawsuit.
If library staff feel the request is a violation of copyright, we should go back to the faculty member and ask them if they have filled out the Fair Use Guidelines form. If they have and they are satisfied that it is allowable under Fair Use, we should go ahead with the reserve request. For document delivery, we would not go ahead with an obvious violation of copyright (such as making copies of 3 articles from the same journal).
Faculty with questions we can?t answer about copyright and Blackboard should be directed to the contact numbers above.
To avoid a lawsuit the university has complied with 2 publisher requests:
1.     Restricting the course online readings to Cornell students by moving them from our unrestricted catalog to Blackboard, which requires authentication, and
2.     Making the list of readings available to publishers (they are now viewable in the long view of the course reserve record, see Anthr 433 as an example).


Helping Patrons with Reserves on Blackboard
Students ? the best way to help students locate their reserve readings is have them log into Blackboard with their own account info ? otherwise we won?t see what they see. Help them located their course, then library reserve readings. It may be they need to sign up for a Blackboard account. The readings should be in the Library Reserves or Course Documents folder, depending on if the library or the faculty member put them there.
If Kerberos isn?t allowing you to access your Blackboard account, it could be a conflict with another email account (like group circulation or reference email account). Right click on the yellow key at the bottom of your computer and Exit. Then try again, you will be prompted for CUWeblogin.
Faculty may encounter problems getting the links to work. This may be because of extra spaces between URLs, see gateway instructions at http://www.library.cornell.edu/t/help/technical/errors/answers/bookmarking.html
Some vendors may not have persistent URLs (such as Factiva).
Examples Shown:
Anthr 433 (totally built by library)
Govt 100.02 (course builder example)
  • The library?s Blackboard sites are all open enrollment, but professors may limit enrollment to their sites. Blackboard enrollment has nothing to do with Registrar course enrollment.
  • If the enrollment button isn?t available, then you are either already enrolled in the course or it has restricted enrollment.
  • Items with the globe next to them are links to articles in full-text databases.
  • Items without the globe are items scanned by library staff.
  • Reserve items don?t display in any particular useful order.
  • There is a link to the library catalog reserve list, which points back to Blackboard.
Other Comments:
  • RefWorks will allow linking of citations to full-text on Blackboard sites.
  • Not all schools use Blackboard. Computer Science, for example, has their own courseware system.
  • Is this book out of copyright? ? Fiona Patrick can answer.
  • Fine Arts has experience putting images on reserve.
  • Suggestion ? reserve staff would like requests on submission form to separate e-reserve requests from in-library requests, to make processing easier.
  • Faculty would like to see previous year reserve requests ? should we purchase Ares software? Blackboard can be archived but will not combine in-library and e-reserve requests, links may not be durable.
  • ATC has been very responsive to answering Blackboard questions and the Copyright office has been very helpful answering copyright questions. See the contact numbers at top of p. 1 and refer when appropriate.
 
Questions for further discussion:
 
What comments positive or negative have you received from faculty/students?
Has there been difficulty for them adjusting to change to Blackboard?
What can be done to help library staff provide better service?
How can we help faculty, improve communication?
 

 

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Last updated: April 23, 2007