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PCAC Committee Meeting
January 23, 2007 3:00 PM  
Rare Book Room, Law Library

Agenda:

1. News & announcements (All, 10 minutes)

2. Minutes from last meeting; minute taker of this meeting; meeting times & locations for this semester. (All, 10 minutes)

3. Preparatory ideas for a future meeting with CUL Communications (Oliver, 20 minutes)

  • Brainstorm ideas related to the Library's public computers and information we want to share with patrons.
  • Evaluate options and potentially use the new "Find it!" launch as a practical case study to determine what can and should be done.

4. Technical assistance to library staff (Michael, 20 minutes)

Note: Even though this crosses into territory outside our jurisdiction I think it's worth a discussion by our group since it raises our own awareness of tech support structures and their gaps.

  • When we discover that library staff cannot get technical assistance either from their own IT support or from CIT, where do they turn?
  • Does anyone know what the staff support model for CUL units is (i.e. apart from Desktop Services, is it different per unit?)

5. Windows Vista (multi-language support revisited), Office 2007 (compatibility issues galore) and MS Internet Explorer 7 (any public installations yet?). (Michael, 15 minutes)

  • Perhaps it is too early to ask who intends to install Windows Vista, but it is worth noting that Windows Vista Enterprise Edition includes multi-language support. 
  • When users come in with Office 2007 files and try to work with them in earlier versions of Office we may face some problems. Has anyone explored compatibility issues between Office 2007 and earlier versions?
  • The user interface of IE 7, like that of Office 2007 and Vista, is a departure from earlier versions. Has anyone installed this version on public computers yet, and if so, is there anything to report? 

Minutes:

1. News & announcements (All, 10 minutes)

2. Minutes from last meeting; minute taker of this meeting; meeting times & locations for this semester. (All, 10 minutes)

Review minutes from this meeting and the last PCAC meeting this week if possible. Possibly meet in Engineering for February.

3. Preparatory ideas for a future meeting with CUL Communications (Oliver, 20 minutes)

  • Brainstorm ideas related to the Library's public computers and information we want to share with patrons.
  • Evaluate options and potentially use the new "Find it!" launch as a practical case study to determine what can and should be done.
  • Review draft of baseline security.

Discussion postponed

4. Technical assistance to library staff (Michael, 20 minutes)

Note: Even though this crosses into territory outside our jurisdiction I think it's worth a discussion by our group since it raises our own awareness of tech support structures and their gaps.

  • When we discover that library staff cannot get technical assistance either from their own IT support or from CIT, where do they turn?
  • Does anyone know what the staff support model for CUL units is (i.e. apart from Desktop Services, is it different per unit?)

We will carry this topic over to the next meeting.

5. Windows Vista (multi-language support revisited), Office 2007 (compatibility issues galore) and MS Internet Explorer 7 (any public installations yet?). (Michael, 20 minutes)

  • Perhaps it is too early to ask who intends to install Windows Vista, but it is worth noting that Windows Vista Enterprise Edition includes multi-language support. 
  • When users come in with Office 2007 files and try to work with them in earlier versions of Office we may face some problems. Has anyone explored compatibility issues between Office 2007 and earlier versions?
  • The user interface of IE 7, like that of Office 2007 and Vista, is a departure from earlier versions. Has anyone installed this version on public computers yet, and if so, is there anything to report? 

In regard to Windows Vista there are licensing issues and technical issues which prevent immediate upgrading. Upgrading Office, which we regard to be more important, might take place after the summer. For now there are converters on the machines which will hold us over until after summer.

We had a visit from Lydia of D.S.S. She has brought up the issue that there is a Voyager dependency that uses MS Access to run in the background. Office 2007 may or may not work with the Voyager reporter client; according to Lydia, if it doesn't work Endeavor will not offer support. This has to be tested and taken into account.

Mann has explored some of the issues regarding compatibility of Office 2007 and Windows Vista. There are some issues with Office 2007 and there are several work-arounds, though patrons must be aware of these. In regard to Windows Vista, there are several application compatibility issues which will prevent Mann from upgrading anytime soon.

Regarding IE 7, Mann cannot move to it immediately because they host Brio training classes in the Stone Classroom and Warren Labs. It doesn't look like other units are moving to it right away, probably another thing to decide in the summer.

6. Other topics? (?, 10 minutes)

  • Is SideCar going away? It is going away...

The campus is going from Kerberos v4 to Kerberos v5. Sidecar will not work with Kerberos 5. Rick Cochran has pretty high confidence that Net-Print will "just work" with Kerberos v5. The idea is that the end of this year (2007) CIT will stop using Kerberos v4 and be completely migrated to v5.

  • Review draft of baseline security.

Reviewed draft of baseline security recommendations for all Cornell owned computers and quickly brainstormed about some exceptions and issues we may have with the document.

 

 

 

Last updated: February 13, 2007